T +49 (0) 30 40 77 94 05

F +49 (0) 30 40 77 94 25

A Wunderwald Berlin
Spechtstraße 24a
13505 Berlin

Data privacy

You´ll be driven by Berlin

Data privacy

1. scope

For our activity as a transport company in occasional transport, it is necessary to collect, process and store personal data from you for the preparation of offers and order processing. Processing of personal data may also be necessary when contacting us via our website. The use of the data is confidential and in accordance with the law.

This privacy policy is intended to inform you as a user in accordance with the European Data Protection Regulation EU DSGVO, Federal Data Protection Act BDSG and Telemedia Act about the nature, scope and purpose of the collection and use of personal data by our company.

Wonder forest Berlin
Peter Wunderwald, Einzelunternehmer
Spechtstraße 24a
D- 13505 Berlin
Email: info@wunderwald-erlebnistouren.de
Internet: www.wunderwald-erlebnistouren.de
Phone: +49 (0)30 40 77 94 05

inform Furthermore, you will be informed about your rights by means of this data protection declaration.

The use of our website is usually possible without providing personal data. Insofar as personal data (e.g. name, address, e-mail address or telephone number) is collected on our pages, this is always done, as far as possible, on a voluntary basis. This data will not be disclosed to third parties without your express consent.

Please bear in mind that data transmission on the Internet (e.g. communication by e-mail) can always be subject to security vulnerabilities. Our company takes all technically possible measures to protect your data in the best possible way. Full protection against access by third parties cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

The use of contact data published within the framework of the imprint obligation by third parties for the purpose of sending unsolicited advertising and information materials is hereby expressly prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

2. definitions

The data protection declaration of the company Wunderwald LBC is based on the terms used by the European Directive and Ordinance when adopting the Data Protection Regulation (Data Protection Regulation) Art. 4. Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

a) Personal data

Personal data is any information relating to an identified or identifiable natural person (hereinafter “data subject”). The information is used to determine who you are and can be traced back to you, for example, your name, address, telephone number, email address, IP address, etc.

We do not collect sensitive data on physical, psychological, genetic, economic, cultural or social aspects.

b) Person concerned

A data subject is any identified or identifiable natural person whose personal data is processed for order initiation and order processing.

c) Processing

Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, alignment, storage, adaptation or alteration, retrieval, consultation, use or disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Pseudonymization

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separate and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

e) Controller or person responsible for processing

Controller or data controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller may consider the specific criteria provided.

f) Processor

Processor means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the Controller.

g) Recipient

Recipient means a natural or legal person, public authority, agency or other body to whom personal data is disclosed.

h) Third party

Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons who are authorized to process personal data under the direct responsibility of the controller or the processor.

i) Consent

Consent shall mean any freely given indication of the data subject’s wishes for the specific case in an informed and unambiguous manner in the form of a statement or any other unambiguous affirmative act by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

Name and address of the controller
The responsible party in the sense of the DSGVO, other data protection laws in the Member States of the European Union and other provisions with data protection character is the company

Wunderwald – Limousine Bus Chauffeur – (hereinafter also: Wunderwald LBC Company)
Peter Wunderwald, sole proprietor
Spechtstraße 24a
D- 13505 Berlin
Email: info@wunderwald-erlebnistouren.de
Internet: www.wunderwald-erlebnistouren.de
Phone: +49 (0)30 40 77 94 05

Name and address of the data protection officer
If you have any questions or requests for information regarding the processing of your personal data, or if you wish to lodge a complaint or an objection, the company’s data protection officer is at your disposal:

Wunderwald – Limousine Bus Chauffeur-
Christine Albrecht
Spechtstraße 24a
D- 13505 Berlin
Email: datenschutz@wunderwald-berlin.com
Internet: www.wunderwald-erlebnistouren.de
Phone: +49 (0)30 40 77 94 05

3. general information on data processing

3.1. Scope of collection and processing of personal data

Personal data is regularly processed only with the consent of the user. An exception applies in those cases where obtaining prior consent is not possible for factual reasons and the processing of the data is permitted by legal regulations.
For the preparation of offers and a possible subsequent order processing – requested by phone, e-mail and online contact form – we collect, process and store personal data of the user. This data includes, among other things, name, address, e-mail address and telephone number.
For the use of our website, personal data is collected only to the extent necessary to provide a functional website and our content and services.

3.2. Legal basis

Insofar as we obtain the consent of the data subject for processing operations of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b DSGVO as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6 para. 1 lit. f DSGVO as the legal basis for the processing.

3.3. Duration of storage

The criterion for the duration of the storage of personal data is the respective statutory retention period. These can be of different lengths depending on the purpose of the storage. After expiry of the deadline, the corresponding data is routinely deleted, provided that it is no longer required for the fulfillment or initiation of the contract.

The following distinctions of retention periods are made:

a) Personal data that was collected and stored for the purpose of preparing an offer, but did not lead to the conclusion of a contract, will be deleted no later than 2 months after the expiration of the requested service date.

b) Personal data collected and stored for the purpose of preparing an offer and for which a contract has been concluded will be stored for 6 months after settlement of all existing claims and liabilities and then routinely deleted. This presupposes that no legal claims need to be asserted, exercised or defended within this period for which the personal data must be stored for a longer period (Art. 17 para.3 lit. e GDPR).

c) Personal data of a customer collected and processed for the purpose of the initial preparation of an offer may be kept for longer than the period specified in point b) named period, if a follow-up request has been made to the company within 6 months after completion of the initial booking. In this case, the customer’s personal data will be stored for a period of 2 years after full completion of the follow-up booking.

d) Personal data of a customer who has placed an order with the company Wunderwald Berlin, several times (more than 2 times) in the course of the company’s business activities, will be stored until 5 years after the last completed booking.

e) Personal data that is collected, processed and stored for internal purposes (employee data, cooperation partners, applicant data, etc.) is subject to the respective (tax law) retention periods and is routinely deleted upon expiration.

Data and documents (e.g. invoices) that must be stored for longer periods of time in accordance with tax law are excluded from the specified periods.

4. provision and use of the website

4.1. Access data and creation of log files

Each time you visit our website, our system automatically collects data and information from the computer system of the calling computer. The following data is logged as “server log files”:

– Visited website
– Date and time at the time of access
– Amount of data sent in bytes
– Source/ reference from which you reached the page
– Browser used
– Operating system used
– IP address used

The data collected is only used for statistical evaluations and to improve the data protection and data security of the website. However, the website operator reserves the right to check the server log files retrospectively if there are concrete indications of illegal use.
The anonymously collected data of the server log files are stored separately from any data provided by a data subject.

4.2. Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.
The log files are stored to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

4.3. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

4.4. Cookies

The websites of the company Wunderwald LBC use cookies. These are small text files that are stored on your end device (PC, tablet, smartphone or similar). Your browser accesses these files. The use of cookies increases the usability and security of this website. On the other hand, they are used to collect statistical data of the website usage and to be able to analyze them for the purpose of improving the offer.
Many cookies contain a so-called cookie ID. This is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored.
By means of a cookie, the information and offers on our website can be optimized in terms of the user. Cookies allow us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website.

4.5. Objection to the use of cookies

The data subject can prevent the setting of cookies by our website at any time by means of an appropriate setting in the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time here or via Internet browsers or other software programs. Please note that deleting a cookie will result in your objection to the use of the cookie also being deleted. Cookies must be deleted separately from all end devices. Note: It is not guaranteed that you will be able to access all the features of this website without restrictions if you make appropriate settings.

4.6. Contact option by e-mail and via the website

The website of the company Wunderwald LBC contains legal information that enables a quick electronic contact to our company as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address).
If a data subject contacts the controller by e-mail or via the contact form, the personal data transmitted by the data subject will be stored automatically. Such data transmitted on a voluntary basis will be stored for the purpose of preparing an offer, processing or contacting the data subject. There follows no disclosure of personal data to third parties.
When using the online contact form, your consent is obtained for the processing of data during the submission process and reference is made to this privacy policy.

5. further use of personal data

In the following, we would like to provide you with information about the other purposes for which your personal data may be used, apart from obtaining quotations and processing orders.

5.1. Advertising

Any use of your personal contact data for other reasons (e.g. for sending direct advertising) than the original purpose of obtaining a quote and processing an order is excluded. In order to receive advertising or current information from our company, you must expressly request it or agree to receive it by declaration of consent. You can object to the sending of advertising or current information at any time in writing by e-mail.

5.2. Credit card data and other means of payment

You have the possibility to pay your order in different ways at the company Wunderwald. These include, but are not limited to, wire transfers, credit card charges, and Paypal payments. Information on bank details is not requested by our system and only needs to be submitted to us in writing in the event of a return transfer. After the purpose (remittance) is completed, the data is not stored and is properly destroyed. Incoming bank transfers are transmitted to us by our banking institution in encrypted/ abbreviated form and stored exclusively within the framework of the retention periods required by tax law. When paying by credit card, the card details incl. Security Code to be transmitted to us by form and authorization. The debit is done by our office through a licensed terminal. After the booking has been completed and all claims have been settled, all payment data will be permanently deleted or destroyed, both physically and electronically, and must be entered again for the next booking, even in the case of an existing customer. If, due to security concerns, you do not wish to send us the complete data by form and e-mail, you can send us missing information by other means, e.g. by telephone. Bei der Zahlung per Paypal übermittelt der Nutzer den Rechnungsbetrag über sein eigenes autorisiertes Nutzerkonto. A data storage takes place exclusively within the scope of the storage and retention obligations of Paypal. Storage in Wunderwald LBC’s system does not take place.

5.3. Comments and contributions

If you leave a post or comment on this website, your IP address will be stored. This is for the security of the website operator: if your text violates the law (insults, forbidden political propaganda, etc.), he wants to be able to trace the identity, because the provider himself can be prosecuted for the comment or post. In the event that you send Wunderwald LBC a comment (feedback) on the order placed by e-mail, we request your consent to use it for the purpose of company advertising on the website. Our legitimate interest is the public exchange of user opinions on a specific topic and service. The insertion of your feedback with name on the website is in any case anonymized or pseudonymized, so that an inference to their personal data is not possible. If you place feedback on our Facebook page or another social media platform, this is done via your (traceable) user account. The company Wunderwald LBC reserves the right to delete comments that violate the law (insults, prohibited political propaganda, etc.). A storage period for comments and contributions is not provided. As a user or affected person, you can request the deletion of your comment/contribution at any time or delete it yourself.

6.1. Privacy policy for the use of Google Analytics

This website uses the “Google Analytics” service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyze website usage by users. The service uses “cookies” – text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there. We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f DSGVO. IP anonymization is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. As part of the agreement on the order data agreement, which the website operators have concluded with Google Inc., the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with internet use. Your user data will be stored by Google for 14 months. You have the option of preventing the cookie from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you can access all functions of this website without restrictions if your browser does not allow cookies. Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de Here you can find more information on data usage by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de

6.2. Conversion Tracking ( Google Adwords) – Remarketing

The Google service AdWords is used by our company for the purpose of business advertising and improvement of our online offer. The personal information of a user collected by Google is not disclosed to us, so we do not receive any corresponding data. In this case, the data protection relationship is between the Google Group and the data subject.

6.3. Integration of third-party services and content

It may happen that third-party content, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are integrated within the website provider’s online offering. This always requires that the providers of this content (hereinafter referred to as “third-party providers”) are aware of the IP address of the user, because without an IP address they cannot send the content to the browser of the respective user. The IP address is therefore required for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. However, we have no influence if the third-party providers store the IP address, e.g. for statistical purposes. Insofar as this is known to us, we inform the users about it.

6.4. Use of social media plugins

This website uses Facebook social plugins, which are provided by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The embeddings are recognizable by the Facebook logo or the terms “Like”, “Like”, “Share” in Facebook’s colors (blue and white). Information about all Facebook plugins can be found in the following link: https://developers.facebook.com/docs/plugins/

Furthermore, this website uses Twitter buttons. These are operated by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a page that contains such a button, a direct connection is established between your browser and the Twitter servers. The website operator therefore has no influence whatsoever over the nature and scope of the data that the plugin sends to the servers Twitter Inc. transmitted. According to Twitter Inc. only your IP address is collected and stored. Information on the handling of personal data by Twitter Inc. can be found here: https://twitter.com/privacy?lang=de When you call up a page within our offering that contains one of the aforementioned plugins, a direct connection to the systems of the respective provider of the plugin is established via your browser. The provider receives the information that your Internet browser has called up the corresponding page of our online offer, even if you do not have a user account with the provider or are not currently logged in. In this case, log files (including the IP address) are transmitted from your Internet browser directly to a server of the respective provider and may be stored there. This server may be located outside the EU or the EEA (e.g. in the USA.). We have no influence on the scope of the data collected and stored by the plugin providers via the plugins. If you do not want the plugin providers to receive and possibly store or further use the data collected via this online offer, you should not use the respective plugins. In principle, you can also completely prevent the loading of the plugins with the help of add-ons for your browser, so-called script blockers. For more information about the purpose and scope of the collection as well as the further processing and use of your data by plug-in providers as well as your rights and setting options for protecting your data, please refer to the data protection notices of the respective providers.

6d. Use of WP Rocket

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details zur Funktionsweise von “Real Cookie Banner” findest du unter https://devowl.io/de/rcb/datenverarbeitung/. Legal bases for the processing of personal data in this context are Art. 6 para. 1 lit. c DS-GVO and Art. 6 para. 1 lit. f DS-GVO. Our legitimate interest is to manage the cookies and similar technologies used and the related consents. The provision of personal data is still contractually required and is also not necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal information, we will not be able to manage your consents.

7. rights of the data subject: information, correction, objection and deletion

If personal data is processed by you, you are a data subject within the meaning of the GDPR and you are entitled to the following rights against the controller:

7.1. Right to information (Art.15 Para.1 GDPR)

You have the right to obtain from the controller, at any time and free of charge, information about the personal data stored about you and a copy of this information. You are also entitled to information about the following:

  • The processing purposes
  • The categories of personal data processed
  • The recipients to whom the personal data has been or will be disclosed
  • If possible, the planned duration for which the personal data will be stored
  • The existence of a right to rectification, erasure or restriction of processing of the personal data
  • The right of appeal to the supervisory authority

If you, as the data subject, would like to exercise this right to information, you may, at any time, contact our data protection officer or another employee of the controller (by e-mail).

7.2. Right to rectification (Art.16 GDPR)

As the data subject, you have the right to request that inaccurate personal data relating to you be corrected without delay. Furthermore, they have the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

7.3. Right to object (Art.21 GDPR)

You have the right to object at any time to the processing of personal data concerning you. The company Wunderwald LBC shall no longer process the data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defense of legal claims. If the company Wunderwald LBC processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of data for such marketing.

7.4. Right to restriction of processing (Art.18 GDPR)

You have the right to request a restriction of processing if one of the following conditions is met:

  • The accuracy of the personal data is contested for a period enabling the controller to verify the accuracy of the personal data
  • The processing is unlawful, but the data subject does not request erasure, but instead the restriction of the use of the data
  • The controller no longer needs the personal data for the purposes of processing, but the data subject needs it for the assertion, exercise and defense of legal claims
  • The data subject has objected to the processing and it is not yet clear whether the legitimate grounds of the controller override those of the data subject

7.5. Right to data portability (Art.20 GDPR)

You have the right to receive the personal data that we have collected from you and stored in a common and machine-readable format and to transfer it to another responsible party without our hindrance. Furthermore, you may request that we transfer this data directly to another responsible party, insofar as this is technically possible. Article 17 of the GDPR remains unaffected by this right.

7.6. Right to erasure (right to be forgotten) (Art.17 GDPR)

Any person concerned by the processing of personal data has the right to obtain from the controller the erasure without delay of personal data concerning him or her, where one of the following grounds applies and insofar as the processing is not necessary:

  • Die personenbezogenen Daten wurden für solche Zwecke erhoben oder auf sonstige Weise verarbeitet, für welche sie nicht mehr nötig sind
  • The data subject revokes the consent on which the processing is based pursuant to Art.6 Para.1a DSGVO was based and there is no other legal basis
  • The data subject shall, in accordance with Art.21 Para.1ff. DSGVO object to the processing and there are no overriding legitimate grounds for the processing.
  • The personal data have been processed unlawfully

If one of the aforementioned reasons applies, and you would like to arrange for the deletion of your stored personal data, please contact our data protection officer or another employee of Wunderwald LBC. They will ensure that your request for deletion is complied with immediately.

7.7. Right to complain to the supervisory authority

If you believe that the collection, processing or storage by the controller of your personal data violates your protected rights (e.g., through unlawful collection, processing for a purpose other than that for which it was collected, improper storage), you have the right to complain to the competent supervisory authority.

The supervisory authority responsible for our company is:
Berlin Commissioner for Data Protection and Freedom of Information, Friedrichstr. 219,
D- 10969 Berlin,
Tel. +49 (0)30 138 89-0,
E-mail: mailbox@datenschutz-berlin.de

The company Wunderwald LBC reserves the right to change this privacy policy at any time in compliance with the applicable data protection regulations.